Good Council Practice

Welsh Local Government Decarbonisation Planning Review Interventions – Procurement (Conwy CBC)

Wed, 19 Jan 2022 14:15:00 GMT

The Welsh Local Government Decarbonisation Planning Review on the current state of Decarbonisation Planning in Welsh Local Government analysed interventions listed in councils’ Decarbonisation plans were according to four priority areas including Buildings, Mobility and Transport, Procurement, and Land Use. These areas reflect the priority areas identified by Welsh Government Net Zero Carbon 2030 for public sector.

Conwy County Borough Council is working with CLES - the national organisation for local economies, to inform its scope 3 baseline as part of the Council’s Net Zero Supply Chain project.

Welsh Local Government Decarbonisation Planning Review Interventions - Buildings (Conwy CBC)

Wed, 19 Jan 2022 13:38:00 GMT

Conwy County Borough Council is developing a strategy to rationalise current office space and staff commuting through the “Future of Office Working” project – a collaboration between the Council’s Human Resources, Asset Management departments and workforce.

Galw Gofal (Conwy CBC)

Fri, 20 Aug 2021 11:07:00 GMT

Galw Gofal was established by Conwy County Borough Council’s Social Care and Education, Community Wellbeing Team to provide support in the home through telephone systems to improve peoples’ quality of life and independence. During the pandemic Galw Gofal services were extended to include those in the community who were shielding. In order to respond quickly to the growing need for support during the pandemic, Galw Gofal built on existing partnerships with organisations including Betsi Cadwaladr University Health Board, Age Connects North Wales Central and Community & Voluntary Support Conwy. From March to August 2020 10,789 daily telephone check calls were made with staff responding to a range of enquiries from assistance with delivery of food and prescriptions to signposting to Community Wellbeing Teams for support to get online.

Conwy Community Support Service (Conwy CBC)

Tue, 06 Oct 2020 07:46:00 GMT

Conwy County Borough Council established the Community Support Service(CSS) helpline in March 2020, the purpose of which was to provide assistance to anyone within the community who wasn’t able to call on friends, family or neighbours to ask for help with picking up shopping, delivering medication etc. Assistance was initially provided through volunteer matching and we then moved on to using temporarily redeployed staff from other services within the council. Volunteers were encouraged to register with Community & Voluntary Support Conwy(CVSC) to be matched with local organisations. Conwy CBC have an agreement with a number of local shops and both Tesco stores in the county to take payment over the phone from individuals using the CSS for shopping requests. When the Conwy Staff are at the till, the shop ring the customer who then pay for their shopping over the phone. There is also a process in place to assist if individuals have no means to pay by card over the phone. The CSS service has been scaled back in line with easing lockdown rules and the number of requests we receive reduce. All surgeries and pharmacies have been informed and have been encouraged to register with the RedCross if they need assistance with prescription deliveries.